Below you’ll find important information for Healthy Blue providers. For more resources and online communications, you must log into the full provider portal.
Contact us
Accessing inFocus
View
Claim filing for glasses dispensing fees
Medicaid only
Provider FAQs (Medicaid)
Resetting your online claims system password
Updating provider information
North Carolina Medicaid Medically Necessary Contact Lens Form
Download
Non-Covered Services Waiver Sample
North Carolina prior authorization request forms
Provider forms
Access
NC Medicaid Division of Health Benefits (NCDHHS)
Visit
Healthy Blue and Healthy Blue Care Together Medicaid Provider Survey
NCTracks State Optical Resources
EyeMed Online Claims System (requires login)
Login
EyeMed provider communications portal (requires login)
Healthy Blue and Healthy Blue Care Together NC CPT/HCPCS code classifications
EyeMed North Carolina Medicaid Provider Manual
Healthy Blue and Healthy Blue Care Together Provider Orientation
Watch
Healthy Blue and Healthy Blue Care Together Routine, Medical and Surgical Provider Training
Onboarding videos