Whether you're new to EyeMed or have been with us for years, we want to make finding answers easier. On this page, you'll find "quick tip" videos on some of our most common questions. Each video contains step-by-step instructions to help you get started as an EyeMed provider or, if you've been with us for years, a quick refresher.
A quick overview of how to navigate inFocus, your provider communications portal.
A brief overview on how to look up members within the online claims system and verify member eligibility.
A step-by-step overview on how to file a claim when not utilizing a lab.
A step-by-step overview on how to file a claim when submitting a lab order.
How to void and correct non-lab claims through the online claims system.
A brief overview on viewing your Remittance Advice (RA) and statements within the online claims system.
A step-by-step overview for existing providers on how to view and accept changes to their contract.
Registering for network labs
Verifying member eligibility
Submitting lab claims
Submitting non-lab claims
Filing an in-office finishing claim
Updating provider information
Accepting and viewing new contract opportunities